We have been hard at work to provide features designed to make you more effective in the field. Every addition we make has our users top of mind to deliver the best user experience on the market. We have a deep lineup of features primed and ready to boost your field activity! Here are the highlights:

-   Improved Route Planning
-   Generate Reports
-   New Android App
-   Live Traffic Conditions

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## Improved Route Planning![](https://f.hubspotusercontent20.net/hubfs/9307172/Imported_Blog_Media/1YtZDwhCVtYauuXHVyoJyaibkPoqB0-gW7gQ1xNlr9m6LP-uEBUEpj6icAH0vEtWo8dz2UhjjOx9c2DnFTrbhZ8LWtf2dzfb8D8uTp8UOJ1IzFlGn8sQPOTJFL0cmzNqUAOWR9uRuJPoyhUbiDpU83_Wtf4DAeLmIT5GW4k=s0-d-e1-ft.jpeg)

Instead of mapping routes on your own, let us do it for you! Now, when you plan events in your calendar, those places automatically show up in routes ready for you to seize the day. With Outfield, [planning your calendar](http://outfieldapp.us8.list-manage1.com/track/click?u=55299fa36cbc6a48319e79ccd&id=aa524b3bcd&e=67808e646f) not only helps you organize your schedule, it also organizes your travel. The new live traffic view lets you know which areas could be backed-up so you can avoid them and save valuable time.

###  Generate Reports

Outfield’s goal is to help you with your job by automating some of those tasks you just don’t have time to do. That’s why we created the ability to Generate Reports. You can now set the team activity filters to whatever you need, and send a PDF report to your email. Inside the report, you’ll find everything from time and date stamps to the form answers users have filled out while at the visit. This feature is perfect for relaying information to various stakeholders outside of Outfield and [increasing visibility within your organization.](http://outfieldapp.us8.list-manage2.com/track/click?u=55299fa36cbc6a48319e79ccd&id=d4764f8d44&e=67808e646f)

![](https://f.hubspotusercontent20.net/hubfs/9307172/Imported_Blog_Media/QAwOovQOTjbzh0sK1ZALMsHXMY9gtByhvX9_vkw-Rj4K79qiwhkrcs7do2Y0_90C7Bta0SZPiBIg77gxtIHI03uTHUNn3QXl4HgVyZGdH1FqVPHMfMdrGGGwAd_vIpXFI_UJ531m9KM_XOsr14KsjyHOMfqe8pEn86yg7NQ=s0-d-e1-ft.png)

* * *

### New Android App

We heard your feedback and delivered a brand new Android app loaded with game changing features previously only available on iOS. Route Optimization is finally here for all of our field reps wanting to cut back on windshield time. Outfield takes historical data and traffic conditions to deliver the fastest route and reduce the time you spend on the road. In addition to routing capabilities, we also added an auto save feature that keeps your data safe, even if your phone dies!

![](https://f.hubspotusercontent20.net/hubfs/9307172/Imported_Blog_Media/kyX4sDkgZSKR1WKKIB4dwFDYwQEWBUU1UoI_VJFbGMiLcMiPM03__-fLC866BVoG3Hkn1Feh8FI7arcNkWNdR4hXvjlzW4q-rsjRqwA7XmoNPn672koLX-aFSyxAOq__ooNC4wMB_rgzkuYMy-0WdfdLuzY2y5lCcOoLvzU=s0-d-e1-ft.png)

* * *

### Live Traffic Conditions

The days of being stuck in traffic are behind us. With Outfield’s new Live Traffic Conditions, you can see what you’re getting into before you hit the road. If you’re already out making visits, easily adjust your route to avoid those dreaded bumper-to-bumper situations. [Stop wasting time behind the wheel](http://outfieldapp.us8.list-manage.com/track/click?u=55299fa36cbc6a48319e79ccd&id=add22ec5cc&e=67808e646f); spend more time with your customers and build more relationships.

![](https://f.hubspotusercontent20.net/hubfs/9307172/Imported_Blog_Media/8KHcN1cHLVSLvwxGyhc4O4ZQxvJfHCHTdLIecrLssBJo8mrzTD-73mk0wSzRTum_dOad1aaStapPeupPegxHpTb_P0b7WqsWGz2cdy1RXU87KJb5h7P_lnsS04BZg2eK5H9MioJ72LxnTVlRj8JDfTabB0gZHtDbFh8BVnc=s0-d-e1-ft.png)

* * *

### Upcoming Features

-   Route Saving
-   Deals on Mobile
-   Colorizing accounts by last activity, deal stage, etc.

* * *

## Introducing the Outfield Training Grounds!

Practice? PRACTICE?! That's right, we're talkin' about practice. To be the best, you've got to train like the best. That's why we created a Youtube series full of tutorials and answers to frequently asked questions. If you get stuck, pull up any one of our short, minute long videos for assistance!

## [Check out our Youtube Channel!](https://www.youtube.com/channel/UCWxZtzqgfmqzK9Y7l5aJKFw)

* * *

Outfield has been hard at work to provide new features aimed at improving your field activity. July's feature lineup is packed with game-changing additions!

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July's Feature Lineup

**New Feature Updates:**

**Dear Outfield User:  
Ahem!! We’ve been working hard for you and excited to inform you guys about some new capabilities that will help you be more effective in the field:**

**Route Automation/Optimization** Now you have the ability to plan your routes according to your travel needs. With route optimization, Outfield provides you the tool to make your travels more time and resource efficient by rearranging your planned route based on the combination of historical data and real time events. It’s ability to predict how long a commute will be is designed to reduce your windshield time, allowing for better field execution. _\*Available on iOS_

![](https://f.hubspotusercontent20.net/hubfs/9307172/Imported_Blog_Media/4e66a295-afaf-4b53-ba07-3884d4e65f5d.png)

**Mobile Calendar** With Outfield now you can be more organized throughout the month by planning your visits ahead of time. Receive push notifications reminding you of upcoming appointments so that you’re better prepared to impress. The planning calendar is intuitive and very simple to use. _\*Available on iOS and Android_

![](https://f.hubspotusercontent20.net/hubfs/9307172/Imported_Blog_Media/c7013c5d-9ef7-4ba6-acdf-a8dd4cc233d6.png)

**Advanced Custom Fields** The introduction of advanced custom fields will help you organize your accounts in more powerful ways. Whether you want to link your accounts to certain supervisors, tiers, or sales pipeline stages, now you have the ability to provide additional attributes or labels to your accounts and then isolate them to view or analyze.

![](https://f.hubspotusercontent20.net/hubfs/9307172/Imported_Blog_Media/728b39e3-4267-4d6a-8d09-58b18d5af188.png)

Upcoming Features:  
New and Improved Android App  
Route Automation/Optimization (Android version)  
Sales Pipeline Management  
A.I. Assistant  
More Gamified Experience  
Additional Form Field Options (i.e. e-signature capture)  
+Many More!

As, always if you have any requests for feature capabilities or questions about the application feel free to reach out to us.

“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.” ~ Peter F. Drucker

Cheers,

Austin Rolling  
Home Run Hitter @ Outfield!  
austin@outfieldapp.com  
Outfield!

Field Sales | Field Marketing | Territory Management

Outlined here are October's feature updates to Outfield app for Field Sales Reps, Field Marketers, Territory Managers, and Field Sales Directors

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October Newsletter: Feature Updates |Field Sales | Field Marketing | Territory Management

# **New Feature Updates:**

Dear Outfield User:  
Ahem!! We’ve been working hard for you and excited to inform you guys about some new capabilities that will help you be more effective in the field:

1.  **Multiple Check-In Form Types** is now available on web/iOS, which allows you to create different types of forms to be filled out by your reps as they make the various type of visits they are responsible for. Specify if it’s a general check-in, a demo day, training event, or an account management follow up and ensure that you’re assigning the appropriate questions. \*Android version to be completed very soon.

![](https://f.hubspotusercontent20.net/hubfs/9307172/Imported_Blog_Media/1639190d-323d-4b86-aaee-b06ddeecd441.jpg)

![](https://f.hubspotusercontent20.net/hubfs/9307172/Imported_Blog_Media/c01d61e6-ae6e-44ac-b081-3133a28f3946.jpg)  
2\. **Leaderboards are Now** on iOS team activity. Compete with your teammates, be noticed as the leader of the pack, and then throw it in their face the next time you see them LOL!  
![](https://f.hubspotusercontent20.net/hubfs/9307172/Imported_Blog_Media/1d7c6841-c8dc-40ea-b019-e3b448989b6e.jpg)

3.  **Add place & check in button** gives you the ability to create an account and check-in at the same time. The additional time saved will allow you to move quicker to your next visits

![](https://f.hubspotusercontent20.net/hubfs/9307172/Imported_Blog_Media/4f90b0e4-bc53-4138-a056-faacfa764aba.jpg)

Upcoming Features:  
Route Automation/Optimization  
Planning Calendars and alerts on Mobile  
Multiple forms on Android  
Advanced Analytics for Web  
+Many More!

As, always if you have any requests for feature capabilities or questions about the application feel free to reach out to us.

“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.” ~ Peter F. Drucker

Cheers,

Austin Rolling MBA ‘14  
austin@outfieldapp.com  
Outfield!

Field Sales|Field Marketing|Territory Management

Outlined here are August's feature updates to Outfield app for Field Sales Reps, Field Marketers, Territory Managers, and Field Sales Directors

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August Newsletter: New Features Update!|Field Sales|Field Marketing|Territory Management

# New Feature Updates:

Dear Outfield User:

Ahem!! We’ve been working hard for you and excited to inform you guys about some new capabilities that will help you be more effective in the field:  
1\. **Territory Mapping** is now available on the web to help route your visits better. More travel efficiency means more time with clients and less time stuck in a vehicle!

![](https://f.hubspotusercontent20.net/hubfs/9307172/Imported_Blog_Media/11bc8540-ae22-4213-aa4e-9462671b9b23.png)

2\. **Form Completion Auto-Save** is now available on iOS. This means that if someone calls, or your phone goes idle Outfield automatically saves a draft and you can pick up where you left off.

3\. **Activity Search** on iOS now allows you to search activities that include specific keywords (i.e. you want to search activity notes with the phrase “sales”).

![](https://f.hubspotusercontent20.net/hubfs/9307172/Imported_Blog_Media/ebd28334-55fa-4caf-aa9b-e471f043ad06.png)

As, always if you have any requests for feature capabilities or questions about the application feel free to reach out to us.

“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.” ~ Peter F. Drucker

Cheers,

Austin Rolling MBA ‘14  
austin@outfieldapp.com  
Outfield!

Field Sales|Field Marketing|Territory Management

Outlined here are July's feature updates to Outfield app for Field Sales Reps, Field Marketers, Territory Managers, and Field Sales Directors

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July Newsletter: Feature Updates|Field Sales|Field Marketing|Territory Management

Did you know that the CRM market is estimated to reach [$17.4 billion by 2023](https://www.marketsandmarkets.com/Market-Reports/healthcare-crm-market-88873203.html)?

As the customer relationship management (CRM) market continues to snowball, more and more industries are rightfully taking the steps necessary to adopt CRM solutions properly.  
  
Many have seen expedited growth in their business because CRM usage has eliminated cross-team friction and enhanced collaboration across sales and marketing. Companies have also found CRMs to be helpful with tracking and managing the interactions reps have with prospects and customers.

CRMs aren't an untapped tactic for pharmaceutical companies. This industry is an intense market, where adhering to protocol and obtaining and maintaining lifetime relationships with physicians, chemists, and stakeholders can be a continuous challenge. This software solution allows pharmaceutical companies to ensure their reps execute stellar sales and marketing campaigns efficiently while adhering to compliance requirements.

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Here are the main perks and benefits pharma reps can get from CRM usage:

8 CRM benefits for Pharma Reps:

-   Automation to boost workflow productivity
-   Dashboards for quick glances at reports
-   Task Management to keep reps organized
-   Activity trackers to capture leads at every touchpoint
-   Enhanced data sets with CRM Integrations
-   Get quick references with mobile device compatibility
-   Plan, optimize, and navigate routes efficiently.
-   Reach more interested customers with relevant messaging

  

  
Let’s take a deeper dive into these essential benefits that make reps more successful. 

**Automation to boost workflow productivity**  

CRM Automations help simplify the tasks and responsibilities of busy reps. All pharma reps have to deal with constantly changing regulations and restrictions with their sales activities. A CRM can automate tasks such as updating industry regulations, creating lead assignments, and updating product details.

[CRM automation](https://explore.outfieldapp.com/crm-integration) is one of the most robust features for pharma CRMs. It allows companies to streamline communication to help reps respond to and manage leads faster, automate scheduling with physicians, and save time from doing repetitive and tedious tasks.

**Dashboards for quick glances at reports  
**At one point or another, pharma reps need to uncover answers to crucial questions like: _How much revenue have I been bringing in? How many new leads have I created? Have I been staying on top of my customer touchpoints?_   These can all be quite tricky to manage. Lucky for you, CRMs have found a way to make this easily accessible. 

With Dashboards and Reporting, reps can simply select the data necessary to create a customized report unique to their concerns. Then, the data can be transformed into powerful visualizations that are easy enough to interpret for the average person but expandable enough to be valuable to even the most skilled analyst. 

**Task and activity tracker to keep reps organized**  

Being a pharma rep can be very challenging. The numerous tasks it takes from turning a prospect into a customer can be complex for anyone to handle. With a CRM's task management feature, users can manage tasks that sync with their calendars to provide timely reminders.  

This even allows managers to help their reps stay more focused on identifying individual clients’ needs and how to deliver their best sales efforts. So by the time your reps meet with their clients, they are more prepared to provide value without wasting time.

Reps can follow the progress of potential clients from prospect to customer. Activity tracking covers every touchpoint: calls, form submissions, document downloads, physical meetings, etc. This feature allows your organization to capture more information about your customers and track the leads that are most likely to convert. 

**Enhanced data sets with CRM Integrations**  

Most high-performing pharma reps use several different software platforms daily to complete basic tasks. Switching back and forth between apps cannot only be tedious but a waste of money. Reps end up spending less time doing what they do best: selling. With [CRM integrations](https://explore.outfieldapp.com/crm-integration), you can connect any business software to ensure your organization runs at its maximum efficiency. Standard CRM integrations include email, calendar, chat functions, and accounting.  

**Get a quick reference with Mobile Device Compatibility**  

To best grow your practice, pharma reps will find it necessary to access information anywhere they are. This means quickly referencing notes before meeting with a physician or viewing clients’ data to track the progress they’ve made. Mobile CRM allows reps to stay on top of their pharmaceutical efforts whether they’re in the office or on the go. 

CRM mobility even contributes to reps' growth by giving them the ability to identify new referral sources. The referral generation tool is how reps can quickly identify the best prospects nearby which, in turn, allows your organization to have the best possible positioning.

**Plan, optimize, and navigate routes efficiently.**  

Here is another time-saving advantage. Who has time to spend planning routes? Reps should be spending less time traveling and more time meeting with clients. Most modern CRMs come with [route planner](https://www.outfieldapp.com/route_planner_app_for_multiple_stops) technology that will create optimized sales routes for you.

This feature is more than for planning, it’s proactive! Route planners can automatically adjust routes along the way to accommodate for cancellations and rescheduling. While on the road, reps can even prospect the area for new leads to add to their route. Need live traffic updates? Yes, a route planner can do that too. 

**Reach more interested customers with relevant messaging  
**Knowing exactly _who_ and _how_ to make a sales pitch can be difficult even for the most skilled rep. It is one of the many challenges pharma reps face daily.

By analyzing customer data and current market conditions, pharma CRMs can identify trends from potential and existing customers, allowing reps to use more tailored messaging to target customers based on qualifying factors like product or service needs. Not only will doing so generate more referrals, but it will also build better customer relationships. 

With features such as note-taking, calls, and email logs, reps can analyze recent customer touchpoints both before and after a meeting to strengthen their customer relationships and have a more robust sales strategy. The last thing you want is the sales team focusing their efforts in places that don’t convert.

**Ready to get started?**

Finding a CRM that meets not only the needs of your reps, but also those of your company can be an expensive and daunting task. [Outfield](https://outfieldapp.com/), a performance-based CRM, not only allows you to try it free for 30 days, but they discover your company's specific CRM needs and tailor an adoption program to meet those needs.

Discusses 8 reasons why pharma sales reps would benefit from the use of CRM software via leveraging customer data to close more deals. 

Field Sales

July's Feature Lineup

October Newsletter: Feature Updates |Field Sales | Field Marketing | Territory Management

August Newsletter: New Features Update!|Field Sales|Field Marketing|Territory Management

July Newsletter: Feature Updates|Field Sales|Field Marketing|Territory Management

How Pharma Sales Reps Can Benefit from a CRM